Privacy & Cookie Policy

Purpose

Your privacy is important to us, and so is being transparent about the ways in which we collect, use and share information about you. This policy is intended to help you understand:

  • What information we collect about you
  • How we use information we collect
  • How we share information we collect
  • How we store and secure information we collect
  • How to access and control your information
  • How we transfer information we collect internationally
  • Other important security information

Standard of Practice

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our events, contacting us). Sprigg, we and us refers to SpriggHR Inc. We offer a range of products, including a comprehensive cloud-based performance management solution suite. We refer to these products, together with our other services and websites as “ Products & Services” in this policy.

This policy also explains your choices about how we use information about you. Your choices include how you can object certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Products & Services or interact with any aspect of our business.

Where we provide the Products & Services under contract with an organization (for example, your company that you are employed by), that organization controls the information processed by the Products & Services. For more information, please see Notice to End Users below.

Procedure

What information we collect about you

We collect information about you when you provide it to us, when you use our Products & Services, and when other sources provide it to us, as further described below.

Information you provide to us

We collect information about you when you input it into the Products & Services or otherwise provide it directly to us.

Account and Profile Information: We collect information about you when you sign-up for our Products & Services, register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Products & Services. For example, you provide your contact information and in some cases, billing information when you sign-up and register for the Products & Services. You also have a display name, option of having a profile photo, job title and other details to your profile information to be displayed in our Products & Services. We keep track of your preferences when you select settings within the Products & Services.

Content you provide through our Products & Services: The Products & Services include the SpriggHR Inc. products you use, where we collect and store the content that you post, send, receive and share. This content includes any information about you that you may choose to include. Examples of content we collect and store include: performance review data, feedback messages you send and receive, files and links uploaded to the Products & Services. By using our Products & Services you are using our server, which is located in a data center. We host, store, transmit, receive or collect information about you (including your content) that is provided to us. We collect feedback you provide directly to us through the Products & Services and; we collect content using analytics techniques that hash, filter or otherwise scrub the information to exclude information that might identify you or your organization; and we collect clickstream data about how you interact with and use features in the Products & Services. Server and data center administrators can disable our collection of this information from the Products & Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level, for example removing a site.

Content you provide through our websites: The Products & Services also include our websites that are owned or operate by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback, or when you participate in any interactive features, surveys, contests, promotions, activities or events.

Information you provide through our support channels: The Products & Services also include our client support, where you choose to submit information regarding a problem you are experiencing with a Product or Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Payment information: We collect certain payment and billing information when you sign-up and register for complimentary trial and for paid Products & Services. For example, we ask you to designate a billing/accounts representative, including name and contact information, upon sign-up/registration. You might also provide payment information such as invoicing and payment method details, which we collect via secure payment processing services.

Information we collect automatically when you use the Products & Services

We collect information about you when you use our Products & Services, including browsing our websites and taking certain actions within the Products & Services.

Your use of the Products & Services: We keep track of certain information about you when you visit and interact with any of our Products & Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Products & Services; frequently used search terms; and how you interact with others on the Products & Services. We also collect information about the teams and people you work with and how you work with them, such as who you collaborate goals with and communicate with most frequently via feedback tools. By using our server which is located in a data center, the information we collect about your use of the Products & Services is limited to clickstream data about how you interact and use features in the Products & Services, in addition to content-related information described in the “Content you provide through our Products & Services” above. Server and data center administrators can disable our collection of this information from the Products & Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.

Device and Connection Information: We collect information about your computer, phone, tablet or other devices you use to access the Products & Services when you provide it to us. This device information includes your connection type and settings when you access and use our Products & Services. We also collect information through
your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers and crash data. How much of this information we collect depends on the type and settings of the device you use to access and use the Products & Services. Server and data center administrators can disable collection of this information via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.

Cookie Policy

About this cookie policy: This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: sprigghr.com

You may manage your consent status by clicking "Privacy & Cookie Policy" in the bottom left corner of your screen.

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Cookies and Other Tracking Technologies: SpriggHR Inc. and our third-party partners, such as data centers, advertising, and analytics partners, use cookies and other tracking technologies (e.g. web beacons, device identifiers) to provide functionality and to recognize you across different Products & Services and devices.